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Information For Patients

Your Personal Information

How We Look After And Safeguard Information About You

Complaints

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

Clifton Dental Studio

92 Queens Road, Bristol, Avon, BS8 1RT

Email: [email protected], Website: www.cliftonsmiles.com

Practice Coordinator: Lorraine James or Fiona Gerrard

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at: www.ico.gov.uk

Responding to requests

All requests for information will be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

Should the request for information exceed the charges set by the Secretary of State, this practice does not have to action the request.

Legal basis

The legal basis for processing your personal data is:

“9(2)(h) – ..medical diagnosis, the provision of health or social care or treatment..”

And Consent.

Policies and procedures

The practice has a number of important policies that detail how we provide care and service to our patients. Please ask the Practice Manager if you would like to see copies of the following policies or procedures:

Confidentiality policy
Data protection policy
Information governance policy
Health and safety policy
Complaints policy
Privacy notice
Privacy impact assessment

You can view our Privacy Notice on our website Or telephone or visit to ask reception for a paper copy.

Protecting your information

We aim to provide you with the highest quality of dental care. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.

Information recorded

Information recorded about you may include:

Basic details, such as address, date of birth, next of kin
Details and clinical records about your treatment, medical and social health
Records of medicines you have been prescribed
Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives

Sharing information

The information held about you will not be shared for any reason, unless:

You ask us to do so
We ask and you give us specific permission
We are required by law, for example prescribers must be notified where a patient presents a repeat prescription and the pharmacist becomes aware of clinically significant issues arising in connection with that prescription
We are permitted by law, for example where public interest overrides the need to keep the information confidential

Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above

Your right to view your clinical records

You have the right to view the original of your clinical records free of charge. If you request a copy, a charge will be due in accordance with the Data Protection Policy. Your request must be made in writing to the Practice Manager and the payment enclosed. A copy will be provided within 40 working days.

Confidentiality

You have the right to confidentiality. We also comply with the NHS Code of Practice on Confidentiality and healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Freedom of Information (FOI) Act 2000

The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organisation aims to fully support this.

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested.

Our Publication Scheme

This practice has developed a publication scheme. It is a guide to information, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

If you would like a copy of our publication scheme please contact the Data Controller.

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Google Rating

4.7

Based on 100 reviews

Clifton Dental Studio

4.7

David Haskins

09:41 04 Apr 23

Great team, great service and I have my smile back !!

Russell Sharland

14:51 22 Dec 22

A very professional, friendly and approachable team of professionals. Ideal if you are a bit "dentist phobic" like me!

888 888

20:43 07 Dec 22

Excellent, excellent, excellent. Amazing dental studio.

wendy williams

15:52 01 Dec 22

I have confidence in recommending Clifton Smiles, my journey has been a long one, beginning with braces and finishing with veneers, whitening and composite bonding. My results have exceeded my expectations and lifted my confidence. Thankyou to all staff who have been so kind, caring and professional from beginning to end. A special mention to Rory and Neil you have made such a difference to my life.

Elin Kask

18:49 22 Sep 22

I've had one of my last appointments at Clifton today. The bigger treatments they have done for me were braces for my lower teeth and veneers for the top teeth. I could not be happier with the results, or the team that have been responsible for my care. They are utterly amazingThank you everyone at Clifton!Elin

Ryan Sheppard

13:48 22 Aug 22

Very friendly reception, defiantly great at their job! (Julie) 😊

julie cox

08:54 13 Aug 22

My teeth were horendous and a real challenge for Neil, but his advise and guidance has paid of. Rory regulary adjusted and tweeked my brace to give me a perfect line for Neil to work his magic. . I have my temporary veneers at this stage . I am well excited to have my porceline veneers fitted soon. Completely over the moon . Lovely caring people at this practice.

gemma purchase

09:50 08 Aug 22

Edited:Since this review I immediately received a call from Julie in reception who very quickly booked me into see the dentist Rory. My feedback concerning organising a dental visit has been dealt with promptly and the branch have taken steps to address further concerns raised with communication, especially with the out of hours service and messages translating to the main reception. I’m very happy with how quickly and professionally this has been dealt by Julie and the team. Over bite resolved, further dates to check now organised in a reasonable timeframe. Scans still at an extra cost but further explanation offered as justification.Much happier and as mentioned before, the prior service was outstanding so not to overshadow this.…………..During the process from introduction to removing my brace was great. There were times when additional costs would creep in from that quoted initially which needed discussion but fixed fairly easily.However aftercare hasn’t been great, it’s really difficult to get in to see the dentist who is very busy and existing clients are often referred to an additional phone service where messages dont get through to the main reception (this has wasted my time twice on travel, where I’ve been outside at 10 minutes past my appointment to then be turned away or asked to wait 2hrs for the next slot - It takes me an hour to get to the dentist).The over bite is still not right and teeth sore but I’m not able to speak to the dentist.Extra costs for scans etc have been mentioned when trying to order a backup night brace. As apparently records are no longer on file - even though it was only 6 months since taking my brace out.Overall not impressed with the after care which has really let down the fantastic service I had pre my braces taken out.

Katy Collingwood

15:57 03 May 22

I had a wonderful experience with Neil and the team at Clifton Dental Studio. I started with Invisalign to straighten my teeth and then had a direct composite veneer placed on one of my teeth due to the tooth being a different size than the one opposite. It was all pain free and I am so happy with my new smile.

Elle Morris

10:18 08 Apr 22

Could not recommend this Clinic enough! Changed my teeth and my smile just before the biggest step of my life. Caring and assertive staff and nothing but pure professionalism.

k A

13:13 10 Feb 22

Approaching this studio was the biggest mistake I ever made. since the start of the treatment I felt uncomfortable and treaty unfair the lack of information often incogruent from the staff the profesionalism in general worsend my feeling. if I could turn the clock around and never put a foot on this place I will. I had to call in several occasion asking about my next visit because they forgot to put it down on the agenda. A 6 months contract end up more then 2 and 6 months later after on which to finish I should have to pay more money to reach a nearly result of the initial predictec. the clinic behave focusing only on the money side of it. I refused a service which is being then repurposed to me three time even after i've share my displeasure whit the course of the treatment. after almost three 3 year of the initial 6 months according to the dentist and clinic, I end up having issues which I didnt have before. this experience is tarnishing my daily live in which now I have to face new more issue which I didn't had before. I profoundly regretly having visited this clinic in the past and depply sincere hope no one of you face the same experience us I did...

Carl Bembridge

16:19 13 Jan 22

WELL! I have had an amazing experience with Neil & the team at Clifton dental studio. I was born with a bone condition which made me have a lot of problems with my teeth, I have attended 5 different dentists which included 2 on Harley street but was eventually referred to Neil. I have never been with a dentist that took the time to research my medical situation and really help with what to do for the best and look at a total future plan into what my teeth needed medically an what I wanted cosmetically. They have made sure I am pain free and worked around my schedule so willingly. I never used to smile as I was conscious of my teeth being not what I wanted and I'm quite a way through my plan with Neil and currently have my temporary smile which I LOVE and can't wait for the permanent even better one! I've also opted to try a implant in a gap a the back of my mouth, again because of my bone condition Neil sourced a slight different material implant that would take to my bone better. so so happy so far.... can't wait for my final result 😀

Joseph C

12:43 08 Aug 21

Where do I begin. The whole team at Clifton dental studio, truly are such a fantastic team and are always extremely positive! My whole experience throughout my treatment, was great! I always looked forward to coming to the studio... the treatments that I’ve had, really have improved my confidence massively, and I’m still truly blown away by my results!! I will always recommend Clifton dental studio to anyone

Jennifer Howland-Harris

17:30 11 May 21

Sarah Leonard

06:34 06 Apr 21

Wow! A truly lovely team of patient centred care. Always welcomed by the happy and lovely Julie & Siobhan. Rory is my dentist and would always take the time to explain and go over my treatment. Warm and friendly dental nurses every time which makes the whole experience relaxed... this is the way dental care should be! ~ Highly Recommend and a massive thank you to everyone in the team at Clifton Dental Studio. I finally have my perfect smile!

A 2

01:02 24 Mar 21

The worst experience ever avoid at all costs

Ripley Williamson-King

20:39 15 Feb 21

Simon Reid

18:32 26 Jan 21

professional, positive, personal, pain-free - perfect

Sarah Berkerey

10:06 31 Dec 20

I’ve been visiting Clifton Dental Studio for over 10 years now and cannot recommend their services enough. From amazing emergency care, to ongoing aftercare and check ups - all the staff are friendly faces that help make you smile that little bit more confidently!I originally went to Clifton Dental Studio in need of an implant for my front tooth - after being messed around by another dentist I had developed an infection in my jaw and ended up needing a bone graft alongside the implant. All my options were explained clearly and I felt well informed on the progress I could expect to see. I ended up opting for sedation for one of the larger operations which made the experience much smoother sailing and would recommend for anyone on the nervous side because I don’t remember a thing!The final result was a perfect match in terms of colour and size which has made such a difference to my confidence.I’ve since moved away from the area but still visit the clinic for regular hygiene appointments and check ups as I trust Neil and the team more than any other dentist. If I could give move than 5 stars I would!

Enrica Cocianni

14:02 23 Sep 20

Best dentist studio in Bristol! I phoned up on Monday morning because of a swollen gum and mild pain. Julie the receptionist was super helpful and I felt like she really listened to my problem and escalated it the clinician team. She phoned me back within an hour and got me booked in for an emergency appointment the following morning as from my symptoms they were worried it might have been something quite serious, which turned out to be.Rory the dentist quickly diagnosed the problem and offered me a solution on the same day! I was very scared but he made me feel at ease and answered all the questions that I had which really helped in accepting the treatment. In every step both him and nurse Jessica made me feel at ease and safe. I really felt taken care of from beginning to end. They delivered on their promise of pain free dental treatment and saved me from what could have easily evolved into a very nasty systemic infection. I felt so grateful for their help. I highly recommend this fantastic studio, they’ve got a great team who delivers great results!

Amanda Niceta

09:36 13 Jul 20

We have chosen Clifton dental studio as is very close to us ,we literally live next door. We also have seen lots of positive reviews so that’s why we have chosen this dental practice. My partner had a tooth removal , Dr. Neil Gerrard has been very professional and very patiently assisted my partner. Before the treatment he was in pain as he had an infection , after the treatment he felt no pain at all. More confident with a fresher breath and the most important pain-free after his tooth been removed. We are looking forward for our next appointment as we are really pleased with our first experience with you. I would highly recommend Dr. Neil Gerrard and his practice as they are the best example of how a trip to the dentist should be. Do not hesitate to book in especially if you are in pain because the team and Dr. Neil work in the best way to treat you without any pain. Thanks a million Clifton Dental Studio!! 🙂

Gloria Burland

07:43 22 May 20

Eleven years ago, with fear and trepidation I first walked through the door of the Clifton Dental studio.. I need not have worried. The complete care and professional response i received soon put me at ease and made me a devotee. I cannot sing their praises too highly and would recommend Neil and his team to anyone seeking the very best. .

Katie Woodward

12:27 24 Jan 20

Absolutely fabulous service. The reception team are super friendly and informative on the phone and welcoming when you arrive for your appointment. I saw Samantha for my treatment, she was so lovely and professional, explained all areas of my treatment thoroughly and made me feel really comfortable. It is apparent that each member of staff are passionate about their jobs and the service they provide is second to none. Really enjoyable experience and can't wait to see the results of my tooth whitening! Thank you Samantha! xx

Moo pearce

14:09 23 Jan 20

Gary Brookes

13:48 26 Dec 19

100% pain free!! Myself I have been nervous of going to the dentist since I was a child but felt at absolute ease with Neil and the team even the receptionists 100% credit to all of you. If there is anyone who is fearful of going to the dentist give Neil and the team a try you wont regret it. Thank you Neil for everything you have done for me and for giving me my faith in dentists back. I hope you all had a lovely christmas and a wonderful new year

james osborne

23:15 11 Nov 19

Oh my God what can I say, lets start with telling you how amazing very professional they are. I was recommended by a friend to go and have a chat with them. From the minute I walked into the huge posh house in clifton I new just by the atmosphere it was the place for me. From the receptionists who go that extra mile to make you feel welcome to the sales team that were so understanding to my needs and were very respectful and passionate about what they could help me with. From the pain free treatment from the dental/hygienist nurses to Rory my dentist what can I say I owe you everything you have changed my life.After yrs of having unsightly teeth which has lead to no confidence and the odd mental health issue to Now,I feel like I’m on top of the world, these guys are amazing and would recommend 100%Thank you for restoring my faith in dentists and for helping me throughout my journey, they have given me so much more confidence life changing amounts, I can’t thank then enough.

Jenny Bamber

15:39 25 Sep 19

Clifton Dental Studio is a great example of how a trip to the dentist should be - friendly, professional, caring and PAIN-FREE. The whole team make you feel welcomed and it is a pure joy to see how happy and fulfilled they are knowing that they are literally putting a big toothy smile back on peoples faces! It's amazing how I started my braces journey, first embarrassed to smile, but fast forward two years to the end of my treatment and I can do nothing but smile! Dr Gerrard and his fabulous team have given me a massive confidence boost and I can't thank them enough for that! Can not recommend Clifton Dental Studio enough! You guys are awesome!

Stacey Jade Hair

23:41 19 Sep 19

Have had nothing but excellent service since coming to Clifton Dental Studio. From having my braces fitted to my hygienist appointments. Everything has been pain free and the customer care is second to none! So glad I found this place.

Sue Frost

11:05 12 Sep 19

After damaging my front tooth many years ago (in my early twenties) I had it crowned at an NHS dentist. This dental work lasted some time until an infection in the jaw bone required an apicoectomy. This procedure resolved the problem and saved the crown. I had this procedure done a couple of times over the years until the infection refused to clear. I was faced with yet another procedure to try and save the tooth but as the crown's quality was deteriorating and the surrounding teeth were no longer matching the original work, I decided to do some research and found Dr Gerrard at Clifton Dental Studio. Following an in-depth review and history I was advised to have the tooth removed and consider an implant, advice which I was confident with and followed. The tooth was removed and I was given a temporary denture to use while the infection was clearing and the gum was healing. I received bone graft surgery to enable an effective and secure implant site – whilst this treatment was unpleasant, I didn't suffer any pain or discomfort (apart from the expected recovery process). The procedure was explained and my questions were answered fully, instilling me with confidence at the quality of care I was receiving. From extraction to the final implant, the treatment lasted approximately 15 months. Throughout the whole time and all the various recovery stages, the quality of treatment and care I received was exemplary, I cannot fault it. I even turned up on a number of occasions, fearful during some of the recovering stages and I was instantly seen to and reassured. In my view, the results are outstanding – my confidence in my smile has been restored. I have looked back at old photos and cannot believe I didn't look to do this sooner. I have since had further treatment on other teeth - treatment which I would have left had I not found a dentist that I had such confidence with. I would not hesitate to recommend Dr Gerrard and his team at Clifton Dental Studio

Nadtaya Bassi

20:14 04 Aug 19

I have been putting off going to the dentist for years because I have been so petrified! I saw Charlotte and she was absolutely brilliant and so patient with me. It really was pain free with how patient and kind she was - this has totally transformed the way I view dentists! Thank you Clifton Dental!

Alison Holliday

09:50 02 Aug 19

The whole team are wonderful: friendly and very helpful. I originally came for a new denture, which is brilliant and makes me smile. I now return regularly to see Heather who must be the kindest hygienist in the world.

Beezy 1

15:52 25 Jul 19

Would highly recommend very professional, informative and great service. Would highly recommend Charlotte to anyone looking for a great dentist!

Gemma

19:05 23 Jul 19

I am positively petrified of dentists and have a VERY low pain threshold! the thought of having a tooth removed filled me with fear. A couple of years ago I had a tooth removed under sedation my fear was that great!Dr Gerrard/Rory at Clifton Dental fitted my brace a few months ago and I was made aware at that stage two teeth would need to be removed in time to get the desired result. I dreaded this appointment and when the day came I nearly cancelled I was so nervous.Rory and the girls were AMAZING. They were all so kind and patient, Laura even held my hand! Rory was super gentle, didn't rush and explained everything.When Clifton Dental promise 'pain free' they really DO mean it! I didn't think it was possible but I really didn't feel a thing.I have another 19 months under the care of Rory & the Clifton Dental team, I can honestly say I look forward to my appointments.Incredibly professional, very caring and always a joy to visit.

Nick Higgs

09:09 22 Jul 19

This is a very long overdue review for the treatment I received at Clifton Dental Studio. A few months ago I finished the treatment of having braces fitted to re-align my teeth . Initially I was a little unsure as to whether it was worth the money and effort as my teeth weren't that bad, but after speaking to the team and then feeling confident to go ahead with the treatment, I can easily say it was the best decision I've made for a long time! The results are amazing and I can now smile with my mouth open and actually had to re-learn how to smile!As for the service I received from the team at Clifton Dental Studio it was second to none. From the minute I walked in there, to the end of my treatment two and half years later everyone was AMAZING. The team are highly professional, very friendly and always make the experience as relaxed and comfortable as it could be at any stage of the process. I cannot recommend Clifton Dental Studio enough and my only negative is that since finishing my treatment I don't get to see the team often enough! Neil you have an amazing team that are a true credit to your practice. Thanks guys and see you all again soon. Nick x

Tim Borrow

10:24 03 Jul 19

I was recommended Clifton Dental Studio by my housemate and I can see why. The service they provide is second to none! From friendly greetings at reception, to carefully thought out treatment and clear, personalised advice. The whole team are fantastic. Particular thanks to Charlotte for taking a clear attentiveness to my own teeth and providing such excellent service!Would highly recommend.

Hazel S

19:30 27 Jun 19

Hello, I had a sideways bottom front tooth, so my lower teeth were very crowded. I never had braces as a youngster but decided to get something done in my late 20s. I was apprehensive about it but received an excellent service from Clifton Dental Studio and can't believe how well the treatment works. The people there are always professional and friendly. Straight teeth are so much easier to care for as you get older, and now that I'm a mum and time is ever more precious, its great that I never worry about being easily able to keep my teeth clean!

Philippa Bramley

09:58 27 Jun 19

Sian Ellis

10:16 26 Jun 19

From start to finish the team were honest about my options, welcoming every time i stepped through the door and courteous making sure i was comfortable. Having had braces for 2 and a half years as a teenager, i wasnt't excited by the idea of having them again as an adult. But Rory was able to give me realistic timelines, amazing advice on how to get the most out of my braces and work with me in order to get the results i wanted. I honestly wouldnt go anywhere else now, braces, check ups or otherwise.Thank you team 🙂

Rose Grundy

11:14 17 Jun 19

I have used Clifton Dental Studio for four years now, and have always found the service to be very professional and efficient. The staff are friendly and caring and I am very pleased with the dental treatment I have received.

Gill Harcombe

09:18 23 May 19

"Neil and all of his team are totally amazing. I've been so very unhappy with my teeth for many years & my smile went. My treatment is getting closer to the end now and I've found my smile again. Thank you all!"

Emily Young

21:42 21 May 19

Great practice. I went to Clifton dental studio before getting married to get the smile I always wanted for my wedding pictures Now, three years later I am still just as happy with the results. Also fantastic whitening and the end of my treatment. I can’t recommend enough.

Katherine Rolle

08:45 18 May 19

I've been having treatment at the Clifton Dental Studio for almost 2 years, and at every visit I am treated with patience, kindness and respect. I am a particularly anxious patient, so much so, that prior to coming for treatment here, I had purposefully not booked a dental appointment in almost 2 years. Joining the Clifton Dental Studio has helped me get my dental health and hygiene back on track, and has eased my anxieties around going to the dentist. My regular appointment is with Sam who is always so friendly, funny and approachable, along with a variety of super friendly dental nurses. They are always patient and considerate of my individual needs and check in on me regularly throughout the appointment to see if i'm okay or need a break. I have to admit there's been tears in the appointments, but only due to me being scared! Sam and the Team are very empathetic and never make me feel embarrassed or silly. I am never rushed or made to feel like I can't stop when needed. As a nervous patient this is so important to me. Thank you to everyone at Clifton Dental Studio for your support and helping me face my fears and to be healthy in a pain-free way!

Mary Hendry

18:42 17 May 19

I am writing this on behalf of my cousin June who has only recently started treatment at the clinic. June is in her 80s and suffers from mental health problems. She has been treated with such kindness and professionalism from all the staff.

Sophie Lily

15:36 16 May 19

I came to this dentist so anxious at the start of 2016. Each member of the team took the time to make me feel so comfortable and relaxed on my arrrival and throughout my teeth journey. I received clear braces as my teeth were in really bad shape! My orthodontist Alex made me feel so welcome every visit, is informative, always made me laugh whilst remaining professional and most importantly he has done an absolutely outstanding job on my teeth. They are everything I wanted and more! I wouldn’t want to see any other dentist. I can’t thank Clifton Dental Studio enough for their hard work and constantly friendly, welcoming atmosphere which is so rare for a dentist. Thanks again guys!

Lydia Old

14:14 16 May 19

I had a brace with Clifton Dental Studios and I found the whole experience to be really friendly, pain free and professional. I am really happy with the result too. Would definitely recommend.

Dan Boyle

09:06 16 May 19

The Clifton Dental Studio has a great team of professional staff, always friendly and there to help, having been a client for about 6 years now I am very happy with the service I continue to receive, my teeth have never been better! Everyone I recommend to this practice always has a good thing to say after their visit. My wife has always been frightened of the dentist having had some terrible experiences as a child, but since joining the Clifton Dental Studios she has been helped through her fear in a kind and considerate way, and now does not worry about her appointments like she used too!

shanice crosby

07:06 16 May 19

Probably the best dental experience I’ve ever had. As soon as you enter you’re greeted and the staff are always happy to answer any questions, their always super smiley. I was also late for my last appointment by 20 minutes and was still accommodated, which a rate highly considering how busy everyone is. So thanks guys. I had my teeth cleaned which yes is more expensive than elsewhere but they’ve never felt better and it’s worth every single penny!! Samatha (hygienist) is a real credit to the team and so knowledgeable, I can’t fault it and I look forward to coming back for my braces and more cleaning!Also special mention to my smile Advisor Tamsin! So warm and lovely, and has actually given me the confidence to go for braces rather than veneers so putting me before the money.Thanks team xoxo

Zoe Ann

13:55 10 Apr 19

I couldn't thank Clifton Dental Studio enough for how much they have helped me with my Sever dental anxiety and anesthetic allergy complications over the past year! If you had told me a year ago, I would willingly be walking into the dentist on my own to have work done on my teeth, I wouldn't have believed you. Here I am today with almost all the work completed and have signed up to there smile care program as well! Neil and the team are fantastic and so welcoming! Definitely Pain Free Dentistry!

Chris HH

12:28 18 Mar 19

Excellent and professional work by all staff involved. I wouldn't hesitate in recommending this dental practice to anyone.

Fulton Chiota

20:38 16 Jan 19

Exceptional treatment and excellent staff with great attention to detail. Special thanks to Sam, Siobhan, Julie, Leanna, Ashley, Charlotte and Ezra. Would recommend Clifton dental studio and staff to anyone!

See all reviews Write a review

Facebook Rating

4.8

Based on 48 reviews

Clifton Dental Studio

4.8

Elin Kask

13:29 05 Feb 22

Every member of staff at Clifton Dental Studio is an absolute delight to speak to. They are all incredibly friendly and professional, but down to earth at the same time. An absolute pleasure to visit them every time! I would definitely recommend them, if not for the great service, then for the very relaxing waiting room!

Gloria Burland

06:26 20 May 20

Eleven years ago, with fear and trepidation i first walked through the door of the Clifton Dental studio.. I need not have worried. The complete care and professional response i received soon put me at ease and made me a devotee. I cannot sing their praises too highly and would recommend Neil and his team to anyone seeking the very best. .

Tanya Cooper

14:28 04 Feb 20

So today I got my braces off! I'm so happy with every thing clifton dental have done for me! Rory is amazing! I will miss him! Sam is also amazing. The reception staff are so warm and welcoming. My teeth are completely transformed and I'm just so happy!!

James Osborne

23:23 11 Nov 19

5starsOh my God what can I say, lets start with telling you how amazing very professional they are. I was recommended by a friend to go and have a chat with them. From the minute I walked into the huge posh house in clifton I new just by the atmosphere it was the place for me. From the receptionists who go that extra mile to make you feel welcome to the sales team that were so understanding to my needs and were very respectful and passionate about what they could help me with. From the pain free treatment from the dental/hygienist nurses to Rory my dentist what can I say I owe you everything you have changed my life. After yrs of having unsightly teeth which has lead to no confidence. I feel like I’m on top of the world, these guys are amazing and would recommend 100% Thank you for restoring my faith in dentists and for helping me throughout my journey, they have given me so much more confidence life changing amounts, I can’t thank them enough.

Sheilagh King

15:27 07 Nov 19

Hygienist Sam was so gentle. First time I've actually enjoyed a trip to the Dentist!

Grahame Driver

12:47 07 Oct 19

Great team, so positive and enthusiastic. My treatments have changed my quality of life. I would absolutely reccomend Clifton Dental to anyone. Neil and the team are fantastic.

Jodie Kirby

12:16 27 Aug 19

I started my new teeth journey with Clifton dental studio back in January for a consultation , I knew straight away they were amazing they asked me what I was looking to achieve for my end result and showed me before and after pictures of what they could do before I even started treatment ! I felt comfortable at all times and they explained everything to me . Now if only I could show u before and after pictures . I had to crowns (front two teeth ) done at another cosmetic dental practice to straighten the two teeth only once they were done it looked worse than what I had before I was so upset never smiled after for the next 3 years they were different colour to my own teeth they were fitted wonky and my gums had gone black at the top and they were weird shape ! ☹️ anyway with a lot of saving and research we found Clifton dental studio who have changed my smile and my confidence for life !! It was completely pain free Neil spoke to me the whole way through checking if I was ok the whole team there was amazing !!! I have had 2 new crowns and 2 veneers to make my smile perfect also Neil has got rid of all the black on my gums and I have had them whitened to a natural look white not bright bright white and I love it it has made me confident to smile at anyone !! I have had so many compliments on my new teeth they look and feel amazing !!!! And I can’t thank everyone enough at Clifton dental studio from the receptionist who kept me informed with all my appointments to Neil’s team who all looked after me from x rays to moulds to hygiene and Neil for creating my new smile 😁😁😁😁😁 thank u jodie xxxx

Rachael Cordy

12:36 25 Jun 19

I first visited Clifton Dental Studio to have braces fitted for the perfect smile in time for my wedding. From start to finish the staff of all levels have been amazing and so welcoming. I actually don’t feel like I’m visiting the dentist because the people and service are of such high standards and so genuine, approachable and down to earth. I have recommended friends and family as I am so impressed with how treatment and routine check ups has worked out so far. Top marks and well done to you all!

Bethany Hemmings

13:13 24 Jun 19

Absolutely lovely staff who were very patient with my anxiety.All options explained and questions answered.Would 100% recommend

Bridgette Humphries

15:14 31 May 19

Wow what an amazing experience. From the greeting from the reception staff I realised this was a dentist with a difference. The waiting room was inviting and relaxing. The staff were beyond professional and made me feel at ease. The procedure was explained calmly and simply. I was made to feel important and secure. Neil the dentist was very pleasant and so were the other staff who were chatty and friendly. I felt very reassured and cant wait to see the difference that the whitening makes. This visit actually made me feel I wanted to return to the dentist which for someone who doesnt like going to the dentist was a revelation. I cant recomend highly enough. They even have a tv on the ceiling to take your mind off whats being done-FABULOUS

Lucía Ruiz

12:29 26 May 19

"I had my braces treatment in Clifton Dental Studio, and I had a nice experience. I’ve recommended it to some friends who have already booked some other treatments with them.

Simon Shilton

08:19 17 May 19

Friendly, excellent care and attention and you won’t be disappointed with your results 👍 smiles all the way.

Mike Napper

10:29 16 May 19

Excellent staff, from Receptionist's, to Treatment , everything explained, no surprises, great outcome couldn't recommend more highly!!😁

Marc Andrews

05:47 16 May 19

What an amazing studio. All staff are very friendly and professional. My treatment plan was carefully worked out and continues with expert care. Highly recommended.

Amy Beamish

05:35 16 May 19

I couldn’t recommend Clifton Dental Studio enough. The way they respected my fear of dentists and changed my view completely has blown me away. I have gone from needing (wanting) happy gas for my first appointment to “skipping” into the studio. Neil and his team are great and very welcoming. A huge shout out to Charlotte who got me through the worst of it and always made me feel reassured and I didn’t experience any pain or discomfort..... once!!! Thank you. See you all soon.

Lucy Eletha Hart

11:17 25 Apr 19

I can not recommend Clifton Dental Studio enough to anyone wanting to transform their smile. From my first initial consultation to the day my braces were removed every staff member I met was welcoming and professional. Neil and his team are amazing at what they do. Throughout my treatment, and even after my braces were removed, any queries or worries I had were eased with immediate appointments and there was always a friendly person at the end of the phone. For anybody that is considering 6 month smiles or something similar arrange a consultation here because I can guarantee the results will be no less than perfect. I receive so many compliments on my teeth and it’s all down to Clifton Dental Studio.

Amanda King

15:57 13 Mar 19

I’m currently having treatment that includes braces with CDS and the experience is really unique, mainly due to the people! All the staff are so friendly and welcoming, from receptionists to hygienists, dental nurses and dentists; They are all genuinely happy and such a great team that it makes the whole experience really pleasurable. The standards are really high and you know you are in good hands. Highly recommend. Thanks all. Amanda ☺️

Jordan Novotni

11:13 02 Jan 19

Very professional practise, all the staff are extremely welcoming, knowledgable and attend to your needs. Thank you

Dawn Massey

21:08 16 Oct 18

I dislike the dentist and find it very uncomfortable due to a spinal injury, but they go out of their way to ensure I am comfortable at all times, the appointments are never rushed rooms are always warm staff are friendly and polite as well as always professional, nothing is to much trouble. PS my teeth look fab.

Elaine Stentaford

20:04 15 Oct 18

I was one of the most nervous people ever going to a dentist , so i did some research and found Clifton Dental Studio , it was the best decision i ever made i was put at ease made to feel welcome and i can honestly say there was no pain , would highly recommend. Elaine Stentaford.

Jennifer Plant

17:51 15 Oct 18

Friendly professional and caring from the moment you enter the reception area to the time you leave.

Jessica Blythe

14:27 03 Oct 18

Great experience and lovely staff always really welcoming!

Leah Whiting

12:30 06 Sep 18

The team at Clifton Dental Studio have impressed me from day one. I left my initial consultation feeling well informed and excited about the next steps. Their customer service exceeded my expectations and I had no hesitation about signing up. I have gone on to have braces, hygienist appointments and whitening - and I am so happy with the results! At every stage of my treatment I have found the team to be professional, friendly, knowledgeable, helpful, welcoming... they are the loveliest team!Now with straight, healthy and white teeth, I've been recommending the wonderful team at Clifton Dental Studio to everyone! Thank you to the team for giving me a beautiful smile to be proud of!

Liam Clements

18:10 06 Aug 18

Highly recommend! Amazing service. Very friendly staff. Very happy with my new smile!

Linda Olivia Osborne

15:07 12 Jun 18

Excellent service always. Sam and the team are fantastic. Highly recommended!

Jen Vokes

15:52 31 May 18

Greatly improved the look of my smile, which was a task! Great staff, great service and very good prices.Would recommend

Sergio Ricknelle

09:39 25 Apr 18

Great dental care exceptional attention to details

Kate Hussey-Yeo

05:30 21 Mar 18

I’ve always wanted to have straight teeth so after my partner had some amazing work done here I went for a consultation. Since the first visit I’ve felt very welcome and all of the staff are lovely. I am so happy with my teeth even with my brace still on which is due to come off this summer. After hearing of my experience my sister now has a brace from here and my daughter who is 3 loves coming along for a check up and to see the team. I can’t recommend them enough.

Grant Gilliatt

12:50 06 Mar 18

I’ve been visiting the Clifton Dental studio for a while, Sam Cawsey always provides an outstanding service, I leave with my teeth feeling amazing. Highly recommended!

Nicola Cox

13:29 28 Feb 18

Super friendly and professional staff who are so easy to talk to. I've never been very keen on going to the dentist but always felt at ease when attending each and every appointment as the atmosphere in the practice was so welcoming. I'm so happy with my new smile I can't believe that they managed to get my teeth so straight as I didn't think it was ever possible!! Thank you!! If you want a professional, friendly and trustworthy practice I would highly recommend Clifton Dental Studio!

Deb Cooper

10:22 19 Jan 18

Can't recommend these guys enough!! I was Dental phobic, and had genuine terror, but the care and treatment I have received from the whole team has been really amazing.

Jacqui Walker

13:14 25 Oct 17

I highly recommend Clifton Dental Studio. Everyone that works there helps you to feel at ease and enjoy visiting the dentist and the results of their hard work speak for themselves.

Mark Rawlings

12:43 05 Aug 17

Excellent service from when i walked through the door to when i left the premises.

Rob Norris

20:37 17 May 17

Went to Clifton Dental Studio today and yet again a extremely professional service in a very relaxed environment. A�

Marion Bickerton

16:48 16 Nov 16

I am so happy to of found Clifton Dental Studio's. I love my new smile, it has given me so much more confidence, and will be happy to recommend anyone! Thank you Dr Gerrard for giving me back my smile.Marion Bickerton

Hieu Chao

17:39 28 Sep 16

When I was younger I fell out of a tree and chipped my front tooth, over the years my tooth darkened as it was dead, so when I saved up enough money I decided to get it fixed and I found Neil through the Internet, I was very impressed with Neil's qualifications and experience so decided to go with him. Needless to say but he done an amazing job on my smile and the after care is second to none.I have now been with the practice for 9 years and love how the whole team looks after me, I even look forward to my yearly hygiene appointment with Heather as my teeth come out feeling brand new. I would recommend anyone to use this dental practice as it is A star��

Kathryn Martin

16:34 13 Sep 16

Lucy Vernon

11:34 15 Jul 16

Since visiting Neil and his team I have never been so happy with my smile! 7 years ago I had an accident where I damaged my front teeth and as a result they became discoloured and one was clipped. Neil has managed to transform my smile so that no one would know I had ever damaged them! I am overwhelmed by the result and would thoroughly recommend him.

Janet Galea

18:51 02 Jul 14

SIMPLY THE BEST.I have total faith in all the staff. I used to dread the day I had an appointment with my old dentist , but now I have no worries at all.The staff are amazing, kind and understanding.Simply the best..

Richard Taylor

18:49 02 Jul 14

Neil and his staff have created a really different dental experience the staff are very professional and friendly the treatment I had was fully explained to me from the moment you meet the friendly reception staff you realise you should have found this dentist years ago

Susanne Monahan

22:16 28 Jun 14

This is no ordinary dental practice that I have experienced. I am currently undergoing treatment and have been amazed by the superb professional standards shown throughout the entire team at Clifton Dental Studio. I consider this to be a forward thinking, innovative practice that can be relied upon to provide honest advice and excellent treatment. The knowledge, experience and profile of Dr Neil Gerrard gave me the confidence to go ahead and improve my 'smile'. I would recommend this practice to any person wanting to do the same.

12:27 21 Jun 14

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15:27 19 Jun 14

Amazing.....love my smile

Sandra Porter

14:22 19 Jun 14

An absolutely brilliant practice. I have so much confidence and reliance that I still keep as my dental practice even though I moved to West Cornwall more than a year ago. Well worth the 400 mile round trip!! Very highly recommended.

Ahmed Hassan

11:55 16 Jun 14

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If you’d like to know more about the treatments that we offer, why not come along for a Complimentary Consultation today. Give us a call On 0117 973 1910 or click on the button below to book.

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See What Some Of Our Patients Say...

wendy williams

Elin Kask

julie cox

gemma purchase

Katy Collingwood

Could not recommend this Clinic enough! Changed my teeth and my smile just before the biggest step of my life. Caring and assertive staff and nothing but pure professionalism.

Elle Morris

Elin Kask

Carl Bembridge

Joseph C

Sarah Leonard

Sarah Berkerey

Enrica Cocianni

Amanda Niceta

Gloria Burland

Tanya Cooper

Katie Woodward

Gary Brookes

James Osborne

james osborne

Great team, so positive and enthusiastic. My treatments have changed my quality of life. I would absolutely reccomend Clifton Dental to anyone. Neil and the team are fantastic.

Grahame Driver

Jenny Bamber

Stacey Jade Hair

Sue Frost

Jodie Kirby

Nadtaya Bassi

Alison Holliday

Gemma

Nick Higgs

Tim Borrow

Hazel S

Sian Ellis

Rachael Cordy

Rose Grundy

Bridgette Humphries

"I had my braces treatment in Clifton Dental Studio, and I had a nice experience. I’ve recommended it to some friends who have already booked some other treatments with them.

Lucía Ruiz

Gill Harcombe

Emily Young

Katherine Rolle

Mary Hendry

Sophie Lily

I had a brace with Clifton Dental Studios and I found the whole experience to be really friendly, pain free and professional. I am really happy with the result too. Would definitely recommend.

Lydia Old

Dan Boyle

shanice crosby

What an amazing studio. All staff are very friendly and professional. My treatment plan was carefully worked out and continues with expert care. Highly recommended.

Marc Andrews

Amy Beamish

Lucy Eletha Hart

Zoe Ann

Amanda King

Fulton Chiota

Dawn Massey

Elaine Stentaford

Leah Whiting

Kate Hussey-Yeo

I’ve been visiting the Clifton Dental studio for a while, Sam Cawsey always provides an outstanding service, I leave with my teeth feeling amazing. Highly recommended!

Grant Gilliatt

Nicola Cox

Can't recommend these guys enough!! I was Dental phobic, and had genuine terror, but the care and treatment I have received from the whole team has been really amazing.

Deb Cooper

I highly recommend Clifton Dental Studio. Everyone that works there helps you to feel at ease and enjoy visiting the dentist and the results of their hard work speak for themselves.

Jacqui Walker

Marion Bickerton

Hieu Chao

Lucy Vernon

Janet Galea

Richard Taylor

Susanne Monahan

Sandra Porter

Call Today On 0117 973 1910 Email [email protected]

Dr Gerrard is a Bristol based Cosmetic dentist with many years of experience and is one of only a small number of dentists accredited by The British Academy of Cosmetic Dentistry

Contact Clifton Dental Studio Today!

Call Today On 0117 973 1910
Email [email protected]
Clifton Dental Studio, 92 Queens Road,Bristol, Avon,BS8 1RT

Monday to Thursday 9am – 5pm, Friday 8.30am – 3pm

^{Dr. Neil Gerrard BDS (Bristol), RDT, MSc (Dental Implants), GDC no 76257. Clifton Dental Studio is a Private Dental Practice.}^{Website last updated: July 2018}^{General Dental Council’s (GDC) Complaints Procedure Staff GDC Information}
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If you’d like to know more about the treatments that we offer, why not come along for a Complimentary Consultation today. Give us a call On 0117 973 1910 or click on the button below to book.

See What Some Of Our Patients Say...

Call Today On 0117 973 1910 Email [email protected]

Dr Gerrard is a Bristol based Cosmetic dentist with many years of experience and is one of only a small number of dentists accredited by The British Academy of Cosmetic Dentistry

Contact Clifton Dental Studio Today!

How To Find Us